Accessibility Statement

for www.dudleyparents.co.uk and bookings.dudleyparents.co.uk

Our Commitment to Accessibility

We want everyone who visits our website to feel welcome and find the experience rewarding.

We are committed to making our website accessible and usable by as many people as possible. This means you should be able to:

  • Navigate most of the site using just a keyboard
  • Navigate most of the site using speech recognition software
  • Listen to most of the website using a screen reader
  • Zoom in up to 300% without the text spilling off the screen
  • Use accessible font and colour settings through your browser or device

We also aim to use plain English wherever possible to make content easier to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some PDF documents may not be fully accessible to screen readers
  • Some form elements or interactive features may be difficult to use with a keyboard or screen reader
  • Some older pages may not meet current accessibility standards

Feedback and contact information

If you experience any accessibility issues or need content in a different format (such as large print, braille, audio or easy read), please contact us:

We’ll aim to respond within 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using the details above.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response, you can contact the Equality Advisory and Support Service (EASS).

Phone: 0808 800 0082

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed above.

This statement is prepared in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

What we’re doing to improve accessibility

We are committed to ongoing improvements. We will:

  • Regularly review content and functionality for accessibility
  • Conduct internal accessibility checks and updates
  • Seek feedback from users to help us improve

Preparation of this accessibility statement

This statement was prepared on 24 March 2025. It was last reviewed on 24 March 2025.